{"id":885,"date":"2018-04-23T10:00:25","date_gmt":"2018-04-23T08:00:25","guid":{"rendered":"https:\/\/uob.cat\/estalvi-banca\/?p=885"},"modified":"2018-04-22T11:59:24","modified_gmt":"2018-04-22T09:59:24","slug":"direccio-territorial-bankia-illes-bluf","status":"publish","type":"post","link":"https:\/\/uob.cat\/caixa\/2018\/04\/direccio-territorial-bankia-illes-bluf\/","title":{"rendered":"La direcci\u00f3 territorial de Bankia a les Illes, un altre bluf?"},"content":{"rendered":"
(Foto: El Mundo 10-11-2017)<\/pre>\n
Tot i la mala gesti\u00f3 directiva dels seus darrers anys i la deixadesa dels \u00f2rgans de govern, de la Conselleria d\u2019Hisenda i d\u2019agents socials en general, la Caixa d\u2019Estalvis de les Balears va mantenir gaireb\u00e9 intacta, durant els seus 129 anys d\u2019hist\u00f2ria, la seva orientaci\u00f3 al client illenc: la ra\u00f3 de ser de Sa Nostra.<\/p>\n
La fusi\u00f3 dins BMN i la submissi\u00f3 a poders forans varen representar una ponentada d\u2019espoliaci\u00f3 i buidatge de Sa Nostra contra la que va faltar oposici\u00f3 local. El punt de no retorn va ser el placet<\/em> a la fusi\u00f3 per part de l\u2019Assemblea General de Sa Nostra on, recordem-ho, hi eren representats els impositors (clients), ajuntaments, Junta Patronal, Consells Insulars i treballadors. El vot en contra dels 5 (ep, 5 de 100!) consellers generals en representaci\u00f3 del personal, juntament amb els d\u2019altres consellers d\u2019altres estaments, no va ser suficient per impedir la dissoluci\u00f3 de Sa Nostra dins el bluf que ha resultat ser BMN.<\/p>\n
Ara els amics corals Egea i De Guindos ens han menat fins a Bankia. Durant aquesta transici\u00f3, Goirigolzarri i Egea varen reunir-se, la tardor de 2017, amb la presidenta Armengol i varen confirmar que Bankia tindria una direcci\u00f3 territorial a les Illes Balears. Aquesta no era una q\u00fcesti\u00f3 menor, i la premsa se\u2019n va fer ress\u00f2 (vegeu aqu\u00ed<\/a> i aqu\u00ed<\/a>).<\/p>\n
Les visites dels banquers nostrats<\/em> als pol\u00edtics, en aquesta comunitat, resulten sempre memorables<\/a>. I aquesta de Goirigolzarri i Egea va pel mateix cam\u00ed, si ens atenem a l\u2019efectivitat d\u2019aquelles promeses de direcci\u00f3 territorial pr\u00f2pia<\/em>.<\/p>\n
Des d\u2019Uni\u00f3 Obrera Balear<\/strong> demanam a la premsa, partits pol\u00edtics, federacions empresarials i agents econ\u00f2mics diversos que s\u2019interessin pel que realment hi ha darrera la direcci\u00f3 territorial<\/em> balear de Bankia. \u00c9s a dir, quina capacitat de decisi\u00f3 roman a les Illes? On s\u2019analitzen les operacions credit\u00edcies que es tramiten a les Illes Balears, tant de particulars com d\u2019empreses? I all\u00e0 on s\u2019analitzen (a m\u00e9s de descon\u00e8ixer la nostra topon\u00edmia), tenen idea del que \u00e9s el negoci i l\u2019economia balear? I on s\u2019han de sancionar les operacions de balears, tenen inter\u00e8s en que aquestes illes prosperin i la xarxa local funcioni i doni bon servei al client, o ser\u00e0 una continuaci\u00f3 dels temps de sequera, negatives i retallades de BMN? Tot aix\u00f2, poden demanar-ho a qui ostenta la direcci\u00f3 territorial<\/em>, el destacat columnista Antoni Serra (o ha exercit m\u00e9s aviat de quintacolumnista<\/em>?). Creim que no es prodiga en entrevistes. Fins a tres vegades li v\u00e0rem demanar audi\u00e8ncia<\/em> durant la darrera reestructuraci\u00f3 laboral, i no va ser possible la trobada. El tema principal que vol\u00edem tractar era, precisament, l\u2019abast real<\/em> de la direcci\u00f3 territorial Bankia a les Illes Balears.<\/p>\n
Ens temem que aquesta direcci\u00f3 territorial descafe\u00efnada seguir\u00e0 afectant ben molt, d\u2019ara en endavant, i no per b\u00e9, l\u2019economia de les Illes Balears.<\/p>\n
Desnortats, una altra vegada?<\/strong><\/h3>\n
El desori persistent a les oficines provocat per la direcci\u00f3 i el palancazo<\/em> precipitat per integrar la base de dades de BMN a la de Bankia necessitaria d\u2019un capit\u00e0 que doni instruccions directives clares que ajudin a resoldre els problemes. Per exemple, si es volen derivar les operacions de baix valor<\/em> al caixer autom\u00e0tic, caldria haver previst que aquests funcionassin b\u00e9 i, tamb\u00e9, una adequada i pautada pol\u00edtica d\u2019acompanyament dels clients cap a una eina que per ventura no tenen acostumada. Per exemple, si volen mantenir el mateix servei al client (presumptament bo) despr\u00e9s de l\u2019increment de la xarxa d\u2019oficines per l\u2019absorci\u00f3 de la de BMN, haurien d\u2019haver previst l\u2019obertura de m\u00e9s oficines \u00e0gils de manera m\u00e9s o menys r\u00e0pida, per donar el servei de caixa necessari, m\u00e9s encara despr\u00e9s de la coincid\u00e8ncia de la integraci\u00f3, de les festes de Pasqua i final-principi de mes. I amb tot aix\u00f2, els treballadors implantadors<\/em> no ha pogut desenvolupar la feina que tenien prevista ja que, degut a l\u2019allau d\u2019incid\u00e8ncies que hi ha hagut, s\u2019han hagut de dedicar a tapar vies d\u2019aigua. Manca de previsi\u00f3.<\/p>\n
En el t\u00edpic sostenella y no enmendalla<\/em>, la direcci\u00f3 centrifuga la responsabilitat de les incid\u00e8ncies de Banca Online i Banca Online Empreses, cap a les oficines! Diu que era sabut de feia temps que els clients havien de passar per l\u2019oficina a actualitzar els contractes. No ho acceptam. La Direcci\u00f3 \u00e9s qui t\u00e9 el coneixement de la situaci\u00f3 general. Havia de saber exactament el nivell assolit en les actualitzacions dels contractes (per saber si era una q\u00fcesti\u00f3 de poc o gran abast) i hagu\u00e9s pogut prendre mesures per for\u00e7ar<\/em> les actualitzacions de manera progressiva i ordenada. Qualsevol cosa abans de llan\u00e7ar a la plantilla a una piscina amb un pam d\u2019aigua. M\u00e9s manca de previsi\u00f3.<\/p>\n
\u00c9s evident que es necessita un per\u00edode d\u2019adaptaci\u00f3 al sistema operatiu de Bankia. Per tant, cal que no estrenyin la plantilla amb objectius comercials ara per ara inabastables.<\/p>\n
D\u2019altra banda, segons dades de la darrera sessi\u00f3 de seguiment, nom\u00e9s resten 7 amortitzacions per completar el m\u00e0xim de sortides l\u2019ERO a les Illes Balears, que era de 250. S\u00f3n 7 places que, a manca de voluntarietat, haurien d\u2019assignar-se de manera for\u00e7osa en forma de mobilitat geogr\u00e0fica. Vista la situaci\u00f3 d\u2019actual precarietat a la xarxa de sucursals, demanam la paralitzaci\u00f3 de l\u2019ERO a les Illes Balears. \u00c9s prou evident que cal obrir amb la m\u00e0xima dilig\u00e8ncia m\u00e9s oficines \u00e0gils, amb la qual cosa no veim raonable una retallada de plantilla per davall de la xifra actual.<\/p>\n
\u201cNo trobar\u00e0s la MAR…\u201d<\/strong><\/h3>\n
Seguim empla\u00e7ant la Direcci\u00f3 de Bankia a facilitar-nos la informaci\u00f3 del Marc d\u2019Assignaci\u00f3 de Recursos (MAR), amb especial atenci\u00f3 al n\u00famero de clients i la tend\u00e8ncia d\u2019aquesta variable en els darrers anys. Si el n\u00famero de clients \u00e9s un par\u00e0metre que la Direcci\u00f3 utilitza, entre altres coses, en acomiadaments col\u00b7lectius, els representants dels treballadors hem de tenir dret d\u2019informaci\u00f3 i consultes sobre aquesta magnitud. Insistirem, i si \u00e9s el cas que no se\u2019ns facilita la informaci\u00f3, haurem d\u2019acudir a l\u2019autoritat laboral.<\/p>\n","protected":false},"excerpt":{"rendered":"
(Foto: El Mundo 10-11-2017) Tot i la mala gesti\u00f3 directiva dels seus darrers anys i la deixadesa dels \u00f2rgans de govern, de la Conselleria d\u2019Hisenda i d\u2019agents socials en general, la Caixa d\u2019Estalvis de les Balears va mantenir gaireb\u00e9 intacta, durant els seus 129 anys… Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":886,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_members_access_role":[],"_members_access_error":""},"categories":[51,1,31],"tags":[],"class_list":["post-885","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ero-bankia-2018","category-totes-les-entrades","category-premsa"],"yoast_head":"\nLa direcci\u00f3 territorial de Bankia a les Illes, un altre bluf? - UOB Caixa<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/uob.cat\/caixa\/2018\/04\/direccio-territorial-bankia-illes-bluf\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"La direcci\u00f3 territorial de Bankia a les Illes, un altre bluf? 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