{"id":2480,"date":"2024-01-25T12:00:00","date_gmt":"2024-01-25T11:00:00","guid":{"rendered":"https:\/\/uob.cat\/caixa\/?p=2480"},"modified":"2024-03-16T09:35:23","modified_gmt":"2024-03-16T08:35:23","slug":"uob-informa-negativament-el-sistema-dincentius-2024-de-caixabank","status":"publish","type":"post","link":"https:\/\/uob.cat\/caixa\/2024\/01\/uob-informa-negativament-el-sistema-dincentius-2024-de-caixabank\/","title":{"rendered":"UOB informa negativament el sistema d’\u00abIncentius\u00bb 2024 de CaixaBank"},"content":{"rendered":"\n

El dissabte de Sant Antoni UOB<\/em> va lliurar l’informe previ sol\u00b7licitat per l’empresa sobre el sistema d’\u00abincentius\u00bb de 2024. Com a premissa, val a dir que CaixaBank no demana informe a la RLT sobre el sistema de \u00abbonus\u00bb. Com que aquests, per definici\u00f3, s\u00f3n \u00abprimes\u00bb, segons la llei tamb\u00e9 haurien d’estar sotmesos a informe, previ a l’execuci\u00f3 de les decisions adoptades per l’empresari.<\/p>\n\n\n\n

S\u00f3n alguns dels punts clau de l’informe:<\/p>\n\n\n\n

UOB<\/em> reclama sistemes <\/strong>de retribuci\u00f3 variable pactats<\/strong> amb la RLT, com per exemple el que existia a l’entitat absorbida Bankia<\/strong>, que no per pactat deixava de ser parametritzable per l’empresari, segons les necessitats d’aquest en cada exercici. A CaixaBank<\/strong> els sistemes de retribuci\u00f3 variable parteixen amb el seri\u00f3s h\u00e0ndicap que s\u00f3n discrecionals<\/strong> en la seva totalitat, i per aix\u00f2 s\u00f3n camp abonat per a l’arbitrarietat directiva<\/strong>.<\/p>\n\n\n\n

UOB<\/em> rebutja els elements competitius <\/strong>introdu\u00efts per l’empresa en aquest sistema, com s\u00f3n els ajustaments sobre r\u00e0nquings<\/strong>; o els ajustaments per Compliment Ponderat d’Experi\u00e8ncies, CPE<\/strong>, pels quals estar per sobre o per sota de la mitjana, per\u00f2 en un entorn molt proper a aquesta pot representar una difer\u00e8ncia del 20% en l’incentiu. A m\u00e9s, el benchmark<\/em> <\/strong>previst, en ser una mitjana <\/strong>pura sense contemplar cap altre estad\u00edstic, pot portar a situacions <\/strong>del tot injustes<\/strong>.<\/p>\n\n\n\n

UOB<\/em> condemna absolutament l’exist\u00e8ncia de r\u00e0nquings<\/em> de qualsevol tipus a CaixaBank, m\u00e9s encara el seu \u00fas per ajustar<\/em> retribucions dels treballadors!<\/strong><\/p>\n\n\n\n

L’ajust per Reto Calidad<\/em><\/strong> no s’explica en qu\u00e8 consisteix. En qualsevol cas, UOB<\/em> en rebutja <\/strong>la implementaci\u00f3 en termes d’un NPS <\/strong>sui generis, ja sobre l’oficina o sobre qualsevol gestor. Sobre aquest particular, UOB<\/em> ja va manifestar clarament la seva opini\u00f3 sobre l’NPS de CaixaBank en una s\u00e8rie de circulars publicades entre el 12 i el 15 de juny del 2023, resumides aqu\u00ed<\/a>.<\/p>\n\n\n\n

Per gaudir de l’incentiu obligat\u00f2riament s’ha de consumir? UOB<\/em> rebutja el pagament d’incentius a trav\u00e9s d’una targeta virtual<\/strong> perqu\u00e8 amb aix\u00f2 s’impulsa el consumisme<\/strong>, en lloc de l’estalvi. Aix\u00f2 \u00e9s especialment greu i irresponsable, m\u00e9s encara en una conjuntura inflacion\u00e0ria, si es t\u00e9 en compte que l’empresa \u00e9s una entitat financera del sector encara anomenat \u00abd’Estalvi\u00bb que fa gala del seu retorn social.<\/p>\n\n\n\n

Arbitrarietat <\/strong>o, com a m\u00ednim, imposici\u00f3 sense explicaci\u00f3<\/strong>, de les quanties dels reptes<\/strong>. L’empresa no explica el perqu\u00e8 dels imports absoluts marcats com a \u00abRepte\u00bb. Per exemple, el marge i el volum, tant en objectiu global com de m\u00ednims per empleat. En general, no es justifica cap de les quantitats<\/strong> que apareixen a les bases.<\/p>\n\n\n\n

En el cas del marge per empleat<\/strong>, atesa l’especialitzaci\u00f3 impulsada per l’empresa, no s’ent\u00e9n que tots els empleats hagin d’assolir un marge m\u00ednim <\/strong>per percebre incentius. Amb decisions com aquestes, CaixaBank no nom\u00e9s penalitza el treball en equip<\/strong>, sin\u00f3 que (si se’ns permet el s\u00edmil futbol\u00edstic) pret\u00e9n tenir equips formats \u00fanicament per davanters centre<\/strong>, que tots hagin d’anar pel pitxitxi <\/strong>si volen cobrar la seva fitxa, i que els equips funcionin a la perfecci\u00f3 dins d’un entorn que exigeix no descuidar altres facetes \u2013 sota l’espasa de D\u00e0mocles del Reto Calidad<\/em>!<\/p>\n\n\n\n

Hi ha casos, per exemple, a InTouch<\/strong>, on les quanties de l’objectiu poden no haver pujat significativament, per\u00f2 d’altra banda les carteres <\/strong>s’han redu\u00eft, amb decrements de l’ordre d’un 15%. Per tant, vist en conjunt, el repte es pot veure incrementat de manera alarmant si no es procedeix, en breu, a una recomposici\u00f3 i realimentaci\u00f3 de carteres<\/strong> amb prou clients amb caracter\u00edstiques perqu\u00e8 els reptes imposats siguin assolibles. Hi ha d’haver un equilibri<\/strong> entre el repte, el nombre de clients amb caracter\u00edstiques adequades al repte<\/strong> i el nombre de clients que cal atendre per m\u00faltiples raons, possiblement no alineades amb el repte.<\/p>\n\n\n\n

En el cas d’InTouch<\/strong>, Repte Futur<\/strong>, la imposici\u00f3 del 80%<\/strong> a cada categoria incrementa el total del repte molt per sobre de l’import inicial de producci\u00f3 neta per funci\u00f3.<\/p>\n\n\n\n

Els sup\u00f2sits d’exclusi\u00f3, reducci\u00f3 o p\u00e8rdua de premi<\/strong> no estan suficientment justificats ni explicats: acomiadaments disciplinaris, incompliments normatius de car\u00e0cter general, abolici\u00f3 per situaci\u00f3 de l’entitat, pr\u00e0ctica comercial inadequada. Per tractar cada cas, es proposa la constituci\u00f3 d’una comissi\u00f3 parit\u00e0ria<\/strong>, empresa-RLT. Dita Comissi\u00f3, per exemple, tindria potestat per analitzar i determinar, en atenci\u00f3 a les evid\u00e8ncies constatables, si les pr\u00e0ctiques<\/em> van ser conseq\u00fc\u00e8ncia de la pressi\u00f3 comercial<\/strong> exercida pels comandaments, motiu pel qual haurien de revisar-se els premis en tota l’escala jer\u00e0rquica.<\/p>\n\n\n\n

Pel que fa a la formaci\u00f3 <\/strong>m\u00ednima requerida per percebre incentius, segons UOB<\/em> s’ha de millorar el sistema<\/strong> d’informaci\u00f3 que permet als treballadors de consultar l’estat de realitzaci\u00f3 d’aquesta formaci\u00f3, i qu\u00e8 li queda per fer exactament<\/strong>.<\/p>\n\n\n\n

Per tot l’anterior, UOB<\/em> va emetre INFORME NEGATIU del sistema d’\u00abincentius\u00bb CaixaBank<\/strong>, a m\u00e9s de manifestar desacord amb la no sol\u00b7licitud d’informe del sistema de \u00abbonus\u00bb.<\/p>\n","protected":false},"excerpt":{"rendered":"

El dissabte de Sant Antoni UOB va lliurar l’informe previ sol\u00b7licitat per l’empresa sobre el sistema d’\u00abincentius\u00bb de 2024. Negatiu!<\/p>\n","protected":false},"author":3,"featured_media":2486,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_members_access_role":[],"_members_access_error":""},"categories":[64,120,122],"tags":[],"class_list":["post-2480","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-coses-de-la-direccio","category-publicacions-mandat-2023-2026","category-retribucio"],"yoast_head":"\nUOB informa negativament el sistema d'\u00abIncentius\u00bb 2024 de CaixaBank - UOB Caixa<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/uob.cat\/caixa\/2024\/01\/uob-informa-negativament-el-sistema-dincentius-2024-de-caixabank\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"UOB informa negativament el sistema d'\u00abIncentius\u00bb 2024 de CaixaBank - UOB Caixa\" \/>\n<meta property=\"og:description\" content=\"El dissabte de Sant Antoni UOB va lliurar l'informe previ sol\u00b7licitat per l'empresa sobre el sistema d'\u00abincentius\u00bb de 2024. 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